OpenAI ignored experts when it released overly agreeable ChatGPT

ChatGPT maker OpenAI admitted to listening to its users instead of expert testers who had warned something was off about its latest AI update.

OpenAI has admitted that it disregarded warnings from its expert testers when releasing an update to its flagship ChatGPT model, which made the AI overly agreeable.

The company released an update to its GPT‑4o model on April 25 that made it “noticeably more sycophantic,” which it then rolled back three days later due to safety concerns, OpenAI said in a May 2 postmortem blog post.

The ChatGPT maker said its new models undergo safety and behavior checks, and its “internal experts spend significant time interacting with each new model before launch,” meant to catch issues missed by other tests.

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